Privacy and Cookies Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. In accordance with the Data Protection Act 2018 and the General Data Protection Regulation 2016/679 of April 27th 2016 (the “GDPR”), this Privacy Notice describes how we collect, use, disclose, retain and protect your personal data.

Who is responsible for your personal information?

Spark To Connect LTD

Email: info@sparktoconnect.com

1. What personal information do we collect?

The personal information we collect includes the following:

 • information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.

• information that you provide to us for the purpose of registering with us;

• information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;

• any other information that you choose to send to us.

  2. Why do we collect and use your personal information?

We collect and use your data only for the following purposes: a) to fulfil a contractual obligation when we:

• supply to you services purchased via the website;

• send statements and invoices to you, and collect payments from you.

• share with the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

  b) to pursue our legitimate interest and facilitate the conduct of our business when we:

c) to comply with legal obligations:

• improve your browsing experience by personalising the website;

• enable your use of the services available on the website;

• send you general (non-marketing) commercial communications;

• send you email notifications which you have specifically requested;

• provide third parties with statistical information about our users – but this information will not be used to identify any individual user;

• deal with support and general enquiries (including any complaints) made by you relating to the website.

  • to the extent that we are required to do so by law;

• in connection with any legal proceedings or prospective legal proceedings;

• in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention

and reducing credit risk).

   3. Your data protection rights.

Under Data Protection laws you are entitled to exercise the following rights:

• Access: you have the right to request access to and/or a copy of your personal information;

• Rectification: you have the right to ask us to modify your personal information if you think is inaccurate or incomplete. Please do no

hesitate to contact us, so that we can keep your personal information up-to-date;

• Erasure: you have the right to request the deletion of the personal information we hold about you;

• Restriction: you have the right to ask us to limit the processing of your personal information;

• Data Portability: you have the right to request that your personal information is provided to you in a machine-readable format and directly transmitted to another controller if the processing is based on consent or contract;

     

• Object: you have the right to object to the processing of your personal information if it is based on legitimate or public interest;

• Automated decision-making: you have the right not to be subject to decisions based only on automated processing;

• Consent: you can withdraw your consent at any time by contacting us at info@sparktoconnect.com

    You may exercise your rights at any time by contacting us at info@sparktoconnect.com. If you need more information on your rights as a data subject, or if you want to lodge a complaint to the Information Commissioner’s Office, please visit https://ico.org.uk/.

4. How long do we retain your personal data?

We will only keep your personal information for as long as it is necessary to fulfil the purposes outlined in this Privacy Notice, to comply with legal requirements, prevent fraud and resolve disputes. Where a legal requirement obliges the retention of personal data for a specific minimum period, we will retain data for at least that period. Once your personal information is no longer necessary or upon expiry of a specific retention period, we will dispose of it securely according to our data retention and deletion policies.

5. Do we share your personal information?

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

6. International transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. Where your personal data is being transferred to countries outside the EEA either by us or by third party service providers acting on our behalf, we will ensure that those transfers are adequately protected and guarantee the lawful processing of your personal information in accordance with the relevant law.

7. Security

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password.

Where we transfer your personal information or use third party service providers based outside of the UK or EEA, we will put in place specific contractual agreements or other necessary measures to ensure that your personal data are equally protected.

8. Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others.

9. Privacy notice updates

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

This notice was last updated in December 2023.

10. How to contact us

If you have any questions about this Privacy Notice or our treatment of your personal data, please write or email us at info@sparktoconnect.com. A company incorporated in England and Wales under company registration number 151804476